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Enhance Security, Preserve Engagement

Fraud attacks, with their staggering numbers and financial impact, are in the news every day. Vonage tools and technology separate you from the everyday crowd. It starts with initiating authentication on the customer’s favorite channels. Or you can remove steps with automatic authentication. Now you’re ready to Own Your Security and protect your customers.

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Better authentication and enhanced branding

Discover network-powered Vonage solutions to fight fraud.

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STREAMLINED AUTHENTICATION

Validate customers on their favorite channels with Vonage Verify API

Reach customers through SMS, voice, WhatsApp, email, or RCS for convenient authentication.

  • Silent Authentication: Turn your customer’s device into the verification tool — so they can skip those pesky alerts or one-time passwords.

  • Turnkey two-factor authentication (2FA): Add a seamless solution that is flexible and globally scalable with customized workflows.

  • Automatic failover: Tailor the failover sequence to other channels — such as RCS, SMS, voice (text-to-speech), WhatsApp, or email — to ensure that customers receive security codes.

  • Vonage Protection Suite: Access next-gen tools to future-proof your end-to-end protection and guard your business — and protect your customers — against fraud.

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SIMPLIFIED IDENTIFICATION

Take a closer look with Vonage Identity Insights API

Identify phone numbers around the world to assess risk, prevent fraud, block fake accounts, and increase acquisition — all without relying on customer input.

  • Phone number validation: Validate the legitimacy of customer phone numbers to confirm reachability and reduce delivery errors, such as through outdated databases.

  • Fraud detection and step-up verification: Prevent costly fraudulent transactions using up-to-date phone number intelligence.

  • Detailed insights: Receive phone data, such as carrier, country, name, and network type; and determine whether the phone number has encountered a recent SIM swap — all without any interaction from the customer.

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Own Your Brand

Tell the world who you are to create immediate familiarity and comfort

Fact: Over 19.2B monthly scam texts are sent over U.S. wireless networks.*

Identify yourself right away when you text or call. Customers appreciate and trust the branded communications — which directly leads to more secure branded experiences.

  • Vonage Branded Communications: Display your verified company name and logo with every message and call — which establishes brand recognition with a consistent visual identity.

  • Vonage Rich Communication Services (RCS): Go beyond simple SMS texts with multimedia elements and create a branded presentation that's unique from spam-worthy messages.

  • Vonage Branded Calling: Own the lock screen with your call intent and other brand elements. Even enable direct and secure calling from your mobile app or website.

Lydia deployed Vonage Silent Authentication to reduce exposure to OTP intercept and improve UX

“With Vonage, we’re safeguarding tens of thousands of users every day while improving conversions and reducing costs — a true win for both our customers and our business.” - William Brulin, Senior VP, Lydia

  • 50% latency improvement
  • 100% SMS social engineering attacks eliminated through Vonage Silent Authentication
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Defend Your Brand

You’ve worked hard to establish your brand and customer experience. Now take the steps to prevent fraudulent activity. Learn to Protect Your Business with Vonage.
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